What to Expect

For your appointment, please arrive with your bird in a travel cage or carrier. We always aim to keep our appointments on time, but emergencies can potentially cause delays in appointment start times. 

You will be asked to fill in an intake form before the appointment begins. This form includes questions about any medications your bird takes, and a brief medical history. Please include any information you think important for us to know. 

While waiting for your bird to be examined or treated, you can wait in your vehicle, or pop out for a coffee or neighborhood walk. We will call you when your bird is ready for your return. 

At the end of your appointment the vet or vet technician might need to speak with you, and will talk you through any prescribed medications, and any needed follow-up visits.  In some circumstances, we might refer you to a specialist with advanced expertise in areas such as internal medicine or surgery.

Payment is required before you depart.


Hospital entry & parking through the back alley.

Office Hours

Federal & Provincial holidays might affect hours.


Open for emergencies, diagnostics, & boarding only


10:00 am - 5:00 pm


10:00 am - 5:00 pm


10:00 am - 5:00 pm


10:00 am - 5:00 pm


10:00 am - 3:00 pm


10:00 am - 1:00 pm

Client feedback

  • ""I've been taking my lovebird here for 6 years. They're always busy because they take in every possible person in need. Very sweet and kind staff. I appreciate their work so much and I know my lovie is always in good hands.""
    P Fooks
  • ""Very helpful. They were there when we needed them. They helped us with our bird did everything they could for her. Thank you!""
    Violet Attfield
  • ""The only place any bird owner should go to if they want the best bird vets in BC. Quality care at very fair prices. Everyone there has a heart of gold and I look forward to each appointment because I know my birds will get the best care possible.""
    William Laycraft